Careers

Recruitment - IT Personnel


Positions 

IT System Support – Systems Analyst / 2nd Line Support

IT System Support – IT Technician / Helpdesk

The Challenge 

Armco IT Consulting Ltd is a well established IT systems and cloud services provider. We are currently recruiting talented, self-motivated and experienced individuals for IT Support roles to join the business based in Malton, North Yorkshire. We offer IT consultancy, system support, IT project design and delivery as well as expert IT advice for small/ medium-sized businesses throughout Yorkshire.


The Roles 

1. Systems Analyst. 

Reporting directly to the Senior Systems Analyst, you will work closely with a growing team of IT professionals. Your primary role will be to provide advanced-level IT support and have the initiative to run IT projects from start to finish.

Problem solving, managing complex IT systems, managing system-related projects and providing higher-level IT assistance within the team are all essential aspects of the role. A keen understanding of business systems and the ability to troubleshoot is vital.

Advanced-level IT support – providing the rest of the team and customers with advanced-level IT support and assistance where required.

Project management – overall responsibility for the successful initiation, planning, design, execution, monitoring, control and closure of projects.

If you have achieved an industry recognised qualification in an IT-related subject (ie MCSA), Computer Science, Mathematics, or Engineering equivalent and have knowledge of off all or most of the following, we would like to hear from you:


2. IT Technician. 

Reporting directly to the Workshop Manager, you will work closely with a growing team of IT professionals. Your primary role will be to provide 1st line remote helpdesk assistance as well as on-site support. You must have the initiative to think and resolve issues quickly.

Problem solving, telephone and remote support, on-site support and working within a team are all essential aspects of the role. A keen understanding of business systems and the ability to troubleshoot is vital. This is a role for someone keen to learn and develop.

IT support – assist the rest of the team and provide customers with 1st line remote IT support and assistance where required. On-site provision of services and support when deemed more appropriate.

Service delivery – exceptional customer-facing outlook married with the capacity to build a rappour with clients and service providers alike.

If you are time-served in an IT Helpdesk or support environment, are working towards an IT-related qualification, have the ambition to learn, or have an analytical qualification and have knowledge of off all or most of the following, we would like to hear from you:


The People 

We are looking for people who are presentable, professional and punctual and able to work on their own and as part of a team. You should be a good communicator, have good documentation skills and a practical approach. We are looking for thinking people with a real love of IT, who get a great deal of satisfaction from bringing both problems and projects to a satisfactory conclusion whilst surpassing customer expectations.

Personal development is important to us so all personnel are expected to learn and develop and eventually become the “team guru” in a certain discipline.

Salary & Benefits

Armco IT offers a professional and supportive working environment and this opportunity is the perfect chance to join a company at the heart of the technology and services market in North Yorkshire. We not only believe in providing our customers with an exceptional level of service but are also committed to ongoing training for our employees to maintain a high level of skills and competence, so if you have a 'can do' attitude, we would like to hear from you.

The salary range/rates of pay is dependent upon your experience, qualifications or training.

If any of the above sounds attractive to you, then we would love to hear from you:


Contact Details 

Please send your CV and covering letter to: Sally Armstrong, sally@armco-it.co.uk